FAQ

HOW CAN I PROVIDE YOU FEEDBACK?

We want to hear from you! Please let us know what we’re doing right and/or what can be improved. Send us a message and let us know. Thank you.

ORDERS

How do I place an order?
Just call us at toll free at 1-888-652-7500 to speak with a representative.
How long does it take to receive my order?
Most orders are delivered the next business day after you place an order. Generally, we require a 1-2 business day window for delivery.


PAYMENTS

Where do I send payment?

Our remittance address for payments is:

Prescribed Oxygen

7965 Silverton Ave Ste 1317

San Diego, CA 92126.

What are your payment terms?
We kindly ask for a check or credit card for your first order. After that, you may choose from a variety of payment options, such as, Auto Bill Pay, Net30, or just call us with any major credit card.


DELIVERY

Do you deliver to our office?
Yes. Our highly-trained and experienced technicians will delivery and set-up the equipment at your office.


GENERAL QUESTIONS

How long have you been in business?
We’ve been in operation since 1997.
What are your business hours?
We are open Monday through Friday from 9am – 5pm.
Do you offer rush services?
Yes, we understand that you may need an urgent delivery from time to time. We’re here to accommodate you and can deliver to you the same business day if needed.
Do you offer any promotions for new clients?
Yes we do. We provide new clients with a one-time $50 statement credit on their first order. Some restrictions apply so ask the representative for details.